There are many organizations in Chicago and across the country contributing to the body of knowledge for the retail industry. We have provided numerous resources for job seekers and retailers – take a look.


Gap Inc.’s This Way Ahead Internship Program

Reimagine Retail Innovation Lab


The Good Job Strategy – Zeynep Ton

Ton researched how companies can create a competitive business advantage by focusing on creating good jobs.

The Idea Driven Organization – Alan Robinson and Dean Schroeder

The premise of Robinson and Schroeder is that “80 percent of innovation should derive from frontline workers, not managers.”

Employer Toolkit — Women’s Fund of the Greater Cincinnati Foundation

The Women’s Fund has created a very accessible, open-source toolkit for employers in creating better jobs for low-income workers.

Press Releases


Conversational Commerce: How good retail jobs Boost Business

Bad jobs are bringing down retailers like Toys R Us, but it doesn't have to be that way says Zeynep Ton, president of the Good Jobs Institute.

The Jobless Rate Is Finally Below 4 Percent. Our Economic Goals Still Don’t Reflect That.

The lowest job rate since 2000 suggests the focus should not be on job creation but on the quality of those jobs