There are many organizations in Chicago and across the country contributing to the body of knowledge for the retail industry. We have provided numerous resources for job seekers and retailers – take a look.
Videos
Reports and Toolkits
![](https://www.reimagineretailchicago.org/wp-content/uploads/2019/07/toolkit-screenshot-108x140.png)
Reimagining Employer Engagement – A Toolkit for Providers
This Toolkit was designed to provide community-based organizations with the practical information and tools to approach their employers from a position of value.
![](https://www.reimagineretailchicago.org/wp-content/uploads/2018/09/1-Good-Jobs-Solution-Zeynep-Ton-108x140.png)
The Good Job Strategy – Zeynep Ton
Ton researched how companies can create a competitive business advantage by focusing on creating good jobs.
![](https://www.reimagineretailchicago.org/wp-content/uploads/2018/09/2-How-to-Unlock-Employee-Ideas-108x140.png)
The Idea Driven Organization – Alan Robinson and Dean Schroeder
The premise of Robinson and Schroeder is that “80 percent of innovation should derive from frontline workers, not managers.”
![](https://www.reimagineretailchicago.org/wp-content/uploads/2018/09/employer-toolkit-108x140.png)
Employer Toolkit — Women’s Fund of the Greater Cincinnati Foundation
The Women’s Fund has created a very accessible, open-source toolkit for employers in creating better jobs for low-income workers.
![](https://www.reimagineretailchicago.org/wp-content/uploads/2020/02/Customer-Service-and-Sales-Fundamentals-Facilitator-Guide_Page_01-108x140.jpg)
Customer Service & Sales Fundamentals Facilitator Guide
This facilitator guide was developed to support training providers and retail professionals delivering the National Retail Federation Foundation’s (NRF Foundation) Basic Customer Service & Sales Fundamentals curriculum.
Media
Other
![](https://www.reimagineretailchicago.org/wp-content/uploads/2018/09/Screen-Shot-2018-09-10-at-11.01.51-PM-108x140.png)
Conversational Commerce: How good retail jobs Boost Business
Bad jobs are bringing down retailers like Toys R Us, but it doesn't have to be that way says Zeynep Ton, president of the Good Jobs Institute.
![](https://www.reimagineretailchicago.org/wp-content/uploads/2018/09/merlin_137577552_7084ccd1-51d5-4d4f-963c-2916980e9e05-superJumbo-108x140.jpg)
The Jobless Rate Is Finally Below 4 Percent. Our Economic Goals Still Don’t Reflect That.
The lowest job rate since 2000 suggests the focus should not be on job creation but on the quality of those jobs